Returns and Exchanges
If you are not satisfied with your purchase, received an incorrect item
or the product has been damaged during shipment, simply
return it and we will do our best to make sure you get exactly what you
need. For our full policy on returns and exchanges, see below.
Return and Restocking Policy
Tyler's Display Supply stands behind its products and will issue a
refund, replacement or credit if you are not satisfied with your
purchase and notify us within 10 days of receipt of product. Most
manufacturers we represent warranty against defects in materials
or workmanship, and we would honor those warranties.
A restocking charge of 20% may apply to all items returned where Tyler's
Display has made no error in merchandizing or shipping.
Refunds will be made by original method of payment. All returns must
arrive in the original packaging and all freight charges for the
return of goods are to be paid by the customer.
There are exceptions to our return policy including, but not limited to:
special order products or orders outside the continental U.S.
We will do our best to work with you on returns under these
circumstances but the terms may be different.
Call (678) 904-5000 to obtain a Returned Material Authorization before
returning any product.
Incorrect and Damaged Shipments
Tyler's Display Supply will, at our discretion, replace or issue a
refund for any damaged or incorrect items as well as any applicable
shipping costs if we made an error shipping your order or it was damaged
in shipment. Please note any obvious damage, shortage, or
incorrectly shipped item while applying your signature at the time of
delivery and make all claims for replacement or credit within
14 days of delivery.
To return any incorrect or damaged item, please call (678) 904-5000 to
obtain a Returned Material Authorization. For damaged
orders, keep the original box and all packaging materials for possible
inspection by the carrier and/or return to Tyler's Display
General Customer Service Information:www.tylersdisplay.net
3305 Cook Drive
Gainesville, Ga 30507
Ph: (678) 904-5000